Joining a video call
There are two ways to join a video call as the clinician: first click on the video icon; The 1st method is to click ‘Create a Video Consultation’ and send the patient an invitation. You can now click ‘Join the call’ button and also copy the link to share with another clinician. If you are […]
Can I use the iPLATO Toolbar from my home PC/Laptop?
As long as your device reaches the technical requirements that the iPLATO Toolbar asks for, then it can be run from a home device without an issue. Keep in mind though, it will only work when interacting directly with a clinical system. CLICK HERE for the technical requirements of the iPLATO Toolbar.
How to send a message with attachment that a patient can respond to
This article describes how to send a message using the iPLATO Toolbar. Select a patient from your clinical system Select the Toolbar Message icon This will then open up the Messaging pop-up Confirm that recipient’s Phone number is correct Type a message in the box To attach file press paper clip icon Choose option […]
Sending Patient a Video Invitation
In order to carry out a video consultation with a patient, you must invite them to a call in advance. In order to action this, do the following steps: Log into the clinical system Log into the Toolbar Select patient records on clinical system Click on the Camera icon (third icon from left) You […]
Sharing during a video call
During a video call, you will have the option to share your screen, window, or tab with other participants. In order to action, please do the following: During video call, select Share from the option buttons below This will create a pop-up with the following options: Entire Screen: this will share your entire […]
Using chat option during video call
In order to action, please do the following: During video call, select Chat from the option buttons below The Chat pop-up box will then appear Type message into Send a chat message field Click Send This will appear on patients screen and chat history
How to apply Background Effects on video call?
During a video call, you will have the option to apply background effects on the camera screen. In order to action, please do the following: During a video call, select Camera from the option buttons below Move your mouse cursor over cam icon Select Background Effects from the drop down options This will open […]
Creating a new user account
Each staff member will each need a unique user account within myGP Connect system in order to log in to the Toolbar. In order to create a new user, please follow these steps: Log in to your myGP Connect system Click on Settings from the left-hand side menu Click on Users To create a […]
Making a Video Call
This article describes how to call a patient with video consultations using iPLATO Toolbar. Requirements You will need to have the User Permission of Clinician or All Access A webcam and echo-reducing microphone/headset plugged in The technical requirements for Remote Consultation have been met Select the patient Make sure the patient is selected in your […]
Allowing a patient to reply to message
When setting up a patient message, you can allow a patient the option to send back a reply. This reply is limited to a ONE-TIME response, and will also allow the additional feature of them sending an attachment file back. In order to action this, do the following steps: Login to the iPLATO Toolbar […]
