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How to send a message with attachment that a patient can respond to

This article describes how to send a message using the iPLATO Toolbar.

  • Select a patient from your clinical system
  • Select the Toolbar Message icon

  • This will then open up the Messaging pop-up

 

  • Confirm that recipient’s Phone number is correct
  • Type a message in the box
  • To attach file press paper clip icon
  • Choose option of  Attach from Desktop or Attach from Clinical System
  • Select appropriate file from specific location and it will attach to message

 

 

  • Click Allow response box; this enables a patient to respond
  • Click Send Now

Please Note: Messages will keep trying to deliver for 72 hours—waiting for a phone to have a mobile signal.