iPLATO Triage allows a practice or PCN to manage, prioritise, and allocate care to patients based on need. Patients are seen by the right clinician, at the right time, through the most appropriate method.
Triage can automatically refer or signpost non-urgent issues to a pharmacy or pre-configured service/support group. This frees up capacity to manage more urgent issues within the practice.
Other platform features include:
One or two-way patient messaging
Send and receive attachments via SMS or a free data message
Remote/video consultation
Online appointment booking
Appointment reminders
Patient Questionnaires
Friends And Family Test
- One or two-way patient messaging
- Send and receive attachments via SMS or a free data message
- Remote/video consultation
- Online appointment booking
- Appointment reminders
- Patient Questionnaires
- Friends And Family Test
Seamless user experience
Triage is accessible via a web browser on a mobile device, laptop, or desktop computer.
Patients can submit queries or requests online, along with file or photo attachments, without the need for phone calls or in-person visits.