Activating the iPLATO toolbar in SystmOne
These are the steps required to activate the iPLATO Toolbar when using TPP SystmOne. Allow the iPLATO Toolbar to connect with SystmOne Open the SystmOne application. Log into the iPLATO Toolbar using your myGP Connect username and password. A notification pop-up will be displayed asking the user to permit the Toolbar application to connect with […]
Preparing for a Project to Implement Remote Consultation
The NHS is going through a time of considerable change, far more significant than a clinical system switch – which is a difficult time indeed. Below, we have collated some advice on approaching the project to implement Remote Consultation, ensuring it is fully embedded in your practice; enabling you to adopt a total triage model […]
Video Consultation Best-practice and Recommended Setup
We have collated below some guidance on using video consultations at your surgery. This is intended to provide what we have found is the best way to run these consultations logistically whilst enabling you to deliver the best quality care in line with your clinical judgement and guidance. Please note: We are not able to […]
Troubleshooting options during a video call
The availability and quality of a Video Consultation can be dependent on a number of factors. We have put together the below troubleshooting tips for a number of scenarios that may occur. There is very poor quality of video or audio We use the leading video call software on the market. It is designed to […]
What are the button options during a video call?
Once a Video Consultation has begun, you will have a number of action buttons to use during the call. On the bottom row, you have four action buttons to use, from left to right: Cam button gives you the following options; The ability to switch camera if more than one is available Background effects […]
