With the expiration of the National Accubook contract on 30th June, it’s the perfect time to explore new, innovative solutions that enhance practice management and patient satisfaction. At iPLATO, we are proud to introduce iPLATO’s Selfbook product, tailored to meet the needs of Practices and Primary Care Networks (PCNs).
What is iPLATO Selfbook?
For those looking for an alternative to Accubook, iPLATO’s Selfbook offers a seamless web booking experience that integrates perfectly with existing iPLATO solutions, such as Triage and Patient Questionnaires. This enables practices to provide tailored appointments based on specific patient interactions or outcomes, such as scheduling an HbA1c immediately after an Annual Diabetes Review Questionnaire or sending a PHQ9 after receiving an online consultation request.
The benefits of using iPLATO Selfbook include:
- Simplified management: Selfbook centralises appointment availability across various sites, improving resource allocation and scheduling efficiency.
- Flexible communication: Allows sending of appointment reminders and confirmations through the Smart Gateway: the NHS App, SMS and myGP app
- Increased accessibility: Enables patients to effortlessly select their preferred location and time, adding convenience to their experience.
- Reduced no-show rates: Sends up to three automated reminders per appointment, significantly cutting down on missed appointments.
- Customisable features: Practices can invite specific patients for specific types of appointments and personalise slot names to make them more patient-friendly.
How does iPLATO Selfbook work?
Our continued focus on simplicity has delivered a process that couldn’t be easier:
In the Side Navigation, simply click on New Message > New Selfbook
Then:
- Select your recipients
- Compose your message
- Select your slot type and additional configurable options, such as scheduling and clinical coding.
Here’s what the patient sees:
Getting started quickly to avoid paying high fees:
Already an iPLATO platform customer? Great. It’s simple as you already have access to iPLATO Selfbook. If you’re having difficulty using Selfbook, reach out to help@iplato.com
Not a customer: Looking for a quick to get started and cost-effective alternative? At 10p per patient, iPLATO Selfbook can be funded using PCARP money and reimbursed by NHSE. iPLATO Selfbook includes free of charge Appointment Reminder messages.
- Send an email request to sales@iplato.com to start the process
- Complete your practice registration form (it takes 5 minutes)
- The iPLATO Support team will do the technical background set up and share help guides
- Access online training support and best practice guides