Here we will give you a step-by-step guide of how to send a batch message with a Self-Book function included, as well as general information.
Information
What is iPlato Selfbook and what does it do?
Selfbook allows you to send messages out to your patients, and then allow them to book into an appointment you give them.
Sending patients self-booking invites holds several benefits for a practice or PCN:
- Can help reduce calls to the practice
- Can add a clinical code to campaign invites that are sent back to patients’ record
- Only invited patients can book the appointment available for the chosen campaign slot type
- Can send multiple campaigns out at the same time (e.g. Flu 65 +, Flu for Minors, Flu Pregnant)
- Can invite one patient to multiple campaigns at the same time (e.g. Flu jab, Asthma Review)
You can attach one of our Patient Questionnaires too! For example, you could invite a patient to book an Asthma review appointment, include the Asthma ACT questionnaire, and get their ACT score before they attend their appointment.
What does iPlato Selfbook look like from a patient’s view? – self-book-patient-view
Step-by-Step Guide
- Step 1: Select Campaign Recipients
- Step 2: Create your Campaign Message
- Step 3 and 4: Select a Slot Type and Choose campaign end date
- Step 5: Sending and other options
Monitoring Patient Questionnaire responses
If you have used a Patient Questionnaire with your Self-Book link, you will see the responses in your iPLATO Connect platform in the inbox.
I have a problem
If you seem to be having technical issues with Appointment Reminders, check out the below links for assistance.