If you wish to save a patient’s message reply to their medical records on the practice’s clinical system, please do the following steps.
- Click on Inbox icon on the Toolbar:
- This will bring you to the Inbox section:
For Regular Patients Reply
- Select the reply you wish to save by clicking on the entry
- Below the reply text, is the option to Save to record and to Include attachments
- You can either tick or untick the Include attachments
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Once you select Save to record the button will change to Saved when the process is complete