The iPLATO Toolbar is the backbone of the Remote Consultation software, as it’s an always-available overlay that interacts directly with your clinical system.
It has four sections with features for your practice to use, here is a brief breakdown of each section from left to right:
ip
This section will allow you to jump directly to helpful sections with the Toolbar.
The sections covered are:
- Templates: brings you to the Templates section
- Bulk messaging: brings the user directly to the Campaigns creation section in Connect
- Settings: option to have the toolbar start automatically when the computer starts up
- Diagnostics: provides Practice System and System Information data
- Help: provides a direct link to Remote Consultation – iPLATO Help page
- Switch account: Allows you to add another account or switch to another account.
- Close: will shut down the toolbar
- Log Out: will log out the user
Text Chat
This section enables the direct messaging features of the iPLATO Toolbar:
Practices will be able to send a direct SMS to a selected patient, with the option of allowing a patient to reply, and/or send downloadable attachments with text.
Video Call
This section allows for a direct video call to be carried with a selected patient.
Inbox
The go-to spot for monitoring sent and received messages via the Toolbar.
Practices will be able to see sent and received messages in this section, with an option to mark inquiries Done or code them to clinical records.
