If you wish to reference any In Queue messages, you can find them within the Outbox section.
To access this section, do the following steps:
- Log in to your myGP Connect system
- Click on Messages found on the left-hand side menu
- Click on Outbox
Any In Queue messages will appear below as an entry with the information broken down in information columns.
- Patient ID: the patient’s ID number from your clinical system
- Name: the patient’s first name and last
- Mobile Number: patient’s registered mobile phone number
- Sender: which myGP Connect user created message
- Send at: the date and time of when the message was received
- Type: if message is a manual or automatic message
- Gateway: if message via SMS, myGP App or NHS App
- Message: the message that will be sent
- Status: if message is pending, delivered or scheduled
- Edit (pen-and-paper symbol): allows you to edit the message
- Delete tick box: allows you to delete message
TOP TIP: You can delete or edit an In Queue message up to 1 hour before its assigned sending time.
