Any Connect users can be assigned a Triage category. This means they will receive a notification email if any patient requests are received within their assigned category.
To assign a Connect user a myGP Triage category, please follow these steps:
- Log into your myGP Connect system, go to the left-hand side menu bar and click on Settings.
- Then press on myGP Triage at the top of the screen.
- The myGP Triage settings screen will be displayed.
- By default, you will be in the myGP Triage – Manualย section
- Underneath each category tile, there is a Add User button on the bottom right
- Click on this and a drop-down menu will appear with any Connect users
- Select the appropriate Connect user
- They will appear as an entry below the tile
