Troubleshooting
As a multi-site user, you need to know when you are connected to which clinical system. To help solve any problems:
- Click on the ip icon to open the menu
- Click on Diagnostics
This will show you which user login you are signed in as, and show the connection to the current clinical system.
If something does not look right, the system will tell you. If you need to, you can always contact our Support team on help@iplato.com
Donโt have a login?
- You will need to have a myGP Connect login to access iPLATO Toolbar.
Speak to a member of staff that manages myGP Connect for your practice, they will be able to add an account for you.
How to add users to myGP Connect