Category: Appointment Reminder overview

How do I mark an appointment reminder as a Sensitive Appointment for Slots, Clinicians or Clinics?

September 7, 2022 2:39 pm

A patient has replied CANCEL, but appointment has not cancelled?

January 26, 2021 12:01 pm

Why are certain slots/clinics/clinicians not appearing in Custom Reminders?

January 25, 2021 4:24 pm

Why are certain slots/clinics/clinicians not appearing in Reminder Exclusions?

January 25, 2021 4:19 pm

What happens if a patient cancels a merged appointment?

January 25, 2021 4:05 pm

Why was a patient with double bookings, unable to cancel appointment?

January 25, 2021 3:59 pm

What happens if a patient misspells the CANCEL Trigger Word?

January 25, 2021 1:40 pm

Planning Appointments and Slot Types In Your Appointment Book

November 3, 2020 12:52 pm

What are some examples of Custom Reminders?

October 14, 2020 5:29 pm

How to Blacklist a patient’s number

August 18, 2020 2:07 pm