Here we will find all related learning materials related to the myGP app and how to activate it on your clinical system.

General Information

A quick guide to simplifying some of the broad-strokes information concerning the myGP app and its activation.

• What is a Data Message?
• What is the myGP Recruitment Campaign?
• How can I sign up to the myGP Recruitment Campaign?
• What does the Recruitment Campaign look like from a patient view?
• How do I opt out a patient from receiving the myGP recruitment campaign?
• What is Teenage Consent for the app?
• How can I enable Teenage Consent for patient?

Patient View

Get a detailed view of how the myGP app interacts with your patients.

• How does a patient register onto the app?
• How does a patient book an appointment via the app?
• My Practice is not connected to iPLATO, can my patients still book appts through the myGP app?
• How does a patient order prescription via the app?
• How does a patient view medical records via the app?
• How does a patient add a dependent on their app?
• Call/Recall invitation from a patient’s view

Activation

A checklist covering all necessary steps to activate your myGP feature on your system.

• Setting up the Practice Information page
• Configure your doctors and nurses
• Set how far in advance appointments appear on app
• Assign a slot type to be available to book for an appointment
• Adding a teenager as a dependent via the myGP app
• What is a Call/Recall campaign?
• Set up a Call/Recall campaign

I have a problem

If you seem to be having technical issues with Appointment Reminders, check out the below links for assistance.

• • Check service status page for known issues
  • Contact support