Connect: transforming the performance of clinical engagement
iPLATO Connect is a two-way messaging solution that allows primary care establishments to seamlessly communicate with their patients, and patients to take an active, empowered role in their own health and wellbeing.
What is iPLATO Connect?
Designed to achieve the maximum potential from SMS and data messaging, the solution offers three core capabilities for practices and PCNs:
Connect now includes free NHS App integration, meaning GPs can engage with their patients on both the myGP app and NHS App.
How does it work?
iPLATO offers the most comprehensive NHS App messaging on the market. With increasing cost pressures mounting on an overwhelmed NHS, post-pandemic communication costs have only made things worse.
- Always free for all customers
- Available for batch messaging, appointment reminders, Selfbook messages and patient questionnaire
- More secure than SMS
- Increased patient engagement
- Advanced features such as real-time read receipts and unlimited message length
Sending a batch messaging campaign could not be easier – just 3 simple steps is all it takes:
- Select your recipients
- Compose your message
- Select your sending options
Why send Patient Questionnaires?
- Increase QOF points
- Save time by gathering vital patient data in advance of appointments
- Reduce practice admin
- Identify patients at risk of serious health conditions such as CVD, diabetes, obesity, and other comorbidities
- Detect undiagnosed hypertension or other chronic diseases
- Automatically signpost patients to services that can help with mental health, smoking cessation, alcohol consumption, weight management, living a healthier lifestyle, common conditions, and medicines (e.g. side effects, inhaler techniques, FAQs, etc.).
System features
Minimise DNAs by sending up to two automatic appointment reminder messages in a variety of different languages
Contact patients individually or in bulk (up to 5,000 in a single campaign)
Automate health campaign communications such as flu or COVID-19 vaccinations
Send Patient Questionnaires and code answers directly into the electronic patient record
Link questionnaires to a Selfbook appointment
Automatically save all messages in and out to the Electronic Patient Record
Let us overcome your pathway challenges
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Related Products
Connect+
A collection of products including Connect, Triage, Toolbar, Selfbook, Friends and Family Test And Patient Questionnaires.
Toolbar
iPLATO’s toolbar powers secure two-way communication between clinician’s and patients.
Selfbook
Selfbook allows patients to book assigned appointment slots that are convenient to them through an easy-to-use interface.
